Privacy Policy

This policy covers Spincentive, operated by SalesText AI LLC. It is written for both the customers who spin the wheel and the businesses that run it. Last updated July 27, 2026.

What we collect from customers

• Phone number, and optionally your first name, when you claim a prize.
• A consent record: what you agreed to, when, and from what device, kept as legal proof of your opt-in.
• Spin and redemption activity — which prize you won and whether the code was redeemed.

How it is used

Your number is used to deliver your redemption code and, if you opted in, marketing messages from the specific business where you spun. Your information is visible to that business the way a signup sheet on their counter would be. It is never sold, and no mobile information is shared with third parties for their own promotional or marketing purposes.

Who touches the data

Messages are delivered through Twilio and payments are processed by Stripe; both act as processors under their own privacy terms. We do not store card numbers — Stripe holds them. Consent and message records are stored in our database for as long as the law requires proof of consent (at least four years), even after you opt out, because the record of the opt-out is itself the proof.

Opting out and deletion

Reply STOP to any message to stop receiving texts from that business. To request deletion of your name and number beyond what consent-record law requires us to keep, or to ask anything about your data, contact jacob@spincentive.com.

Merchant account data

For businesses: we collect your business details, EIN, and contact information to register your account and comply with carrier requirements for business messaging. Your customer list belongs to you — export it any time from the dashboard. We do not use one business's customer list for any other business's benefit.